We are temporarily ceasing sales of Travel Insurance

Following the advice of the Australian Government for Australians not to travel overseas, and the decisions of a number of Australian State and Territory Governments to impose travel and other restrictions, Allianz Global Assistance is temporarily ceasing the sale of new domestic and international Travel Insurance policies effective 27 March, 2020.

There may be other insurance options available to suit your requirements and you may find the list of insurance providers located on the Insurance Council of Australia website to be of assistance.

COVID-19 and Travel Advice Warning Update

Allianz Global Assistance Travel Insurance policies do not cover claims related to COVID-19. In addition, if you travel to a country where the Australian Government has issued “Reconsider your need to travel” or “Do not travel” travel warnings and restrictions, then your claim may not be covered, even if it arises from an event unrelated to COVID-19. Please refer to the Australian Government’s Smartraveller website for up to date information.

If you are looking for information about the impact of COVID-19 on travel insurance, read our FAQs. Refer to your Product Disclosure Statement for cover details.

Travel Claims

All claims will still be assessed. The Allianz Global Assistance Travel team is currently experiencing high call volumes and waiting times. If you need to make a travel claim, we encourage you to do so online.